IF YOU’RE NOT SATISFIED WITH OPTISHOT WITHIN 30 DAYS
Return it and all its pieces and parts for a full, unconditional refund. It’s that simple. No strings, no catches – no nonsense.
We’ve worked very hard to make OptiShot a tool that any golfer at any level can use to help them become better at the game they love. If our product fails to help you achieve this goal then we will gladly refund your purchase price. Simply fill out and submit the online refund request form to begin the process.
Please note, this guarantee and any applicable refund applies only to purchases made directly from OptiShot Golf. For more details on our return policy please continue reading.
In the event that you need to return an OptiShot Golf product, please read and understand our return policy below, then fill out and submit the online refund request form to begin the process.
Our 30 Day money back guarantee applies only to purchases made directly from OptiShot Golf, and does not apply to shipping charges.
Your request must be submitted within 30 days of purchase. Upon approval, instruction on how to return your purchase and a Return Merchandise Authorization (RMA) number will be emailed to the email address you provide. Please note this process may take 3 - 5 days.
All returned items must be shipped prepaid and insured for the full value. Risk of loss or damage to any returned item will be borne by you until the item to be returned is placed within our custody and control at our premises.
You must ensure that a printed copy of your RMA email from our returns department described above be included with each returned item.
We shall only process refunds for any returned item purchased if the following conditions are met.
- A printed copy of the email containing your return instructions and RMA number is included in the box.
- The returned item is in the same condition as it was delivered to you.
- The returned item was purchased directly from Optishot Golf or from our online store.
- The returned item is in its original packaging with all of it’s original contents including but not limited to all documentation, accessories, and packing materials.
Additionally, gifts or free products from OptiShot Golf, should they have been included with the original purchase, must also be returned.
All refunds shall be made through the same method of payment as was the original purchase. After inspection of your returned items at our warehouse, your refund will be processed, less shipping fees and any applicable restocking fees, within within 5 business days. Please note, it may take your credit card company an additional few days to show the return on your statement.
Your refund will be assessed 20% Restocking Fees for returns which are missing items, or for returns with damaged items, or for returns that arrive after the RMA has expired. Additionally, a 20% restocking fee will be assessed for any returns that do not contain the required printed copy of the RMA email containing return instructions and valid RMA number from our returns department described above.
Note: All refunds exclude shipping and handling fees.
To begin the return for refund process, please fill out and submit the online refund request form.